Get help and report a problem

Getting StartedUpdated Jul 16, 20261 min read

Visit /help for source-backed guidance about monitors, status pages, billing, and automation.

Use /contact to report a problem or ask for help. Include the monitor or status-page context that matters, and include a support code when the UI provides one.

Visit /status to read the public status page.

Understand the overview

Use the overview to scan monitor state, type, latest evidence, and active Incidents.

2 min read

My heartbeat says missed, but the job ran

Verify the Pulse endpoint, send timing, deadline policy, paused state, and recorded receipt.

3 min read